Unfortunately, you cannot pay for products using meal passes. However, all other modes of payment are accepted as standard such as Cash on Delivery, Online payment by Cards/Net Banking/Wallet/PayPal etc.
You can cancel your order within 2 hours of purchase from “My Account” section or write to us at firstname.lastname@example.org or call us on +974-4406 9008 to cancel your order prior to the order verification done by the Customer Support Team.
Delivery slot cannot be changed once the order is placed. In case of an urgent requirement of change of slot please contact our customer support team and we will try our best to accommodate your request.
If you face any issues with price, quality or delivery of products we will take every measure to address the issue and make it up to you. Please contact our customer support team with the order details.
Our customer support team constantly strives to ensure the best shopping experience for all our customers. We would love to hear about your experience with QTSOUQ. Do write to us at email@example.com in case of positive or negative feedback.
You can surf and add products to the cart without registration but only registered shoppers will be able to checkout and place orders. Registered members have to be logged in at the time of checking out the cart, they will be prompted to do so if they are not logged in.
My Account is the section you reach after you log in at qt-souq.com. My Account allows you to track your active orders, look at your wish lists, see your previous purchases, your referrals and subscriptions as well as update your contact and delivery details.
You need to enter your email address on the Login page and click “Forgot password”. An email with a reset password will be sent to your email address. With this, you can change your password.In case of any further issues please contact our customer support team.
Yes, it is absolutely safe to use your card on qt-souq.com. A recent directive from Qatar Central Bank makes it mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) which has to be entered by online shoppers while paying online using Debit/Credit card. It means extra security for you, thus making online shopping safer.
Once you are done selecting your products and click on checkout you will be prompted to select delivery slot and payment method. On the payment method page there is a box where you can enter any e-voucher/ coupon code that you have. The amount will automatically be deducted from your invoice value.
If we are not able to delivery all the products in your order and you have already paid for them online, the balance amount will be refunded to your QTSOUQ account as store credit and you can use it at any time against your future orders. Should you want it to be credited to your bank account please contact our customer support team.
Once you are done selecting your products and click on checkout you will be prompted to select delivery slot. Your order will be delivered to you on the day and slot selected by you. The Delivery slots are mentioned on the top corner of the website. If we are unable to deliver the order during the specified time duration (due to unforeseen situations) we will re-schedule the delivery and you’ll be notified by the Customer Support Team.
You can change your delivery address on our website once you log in to your account. Click on “My Account” at the top right corner and browse through the “Delivery Address” section to change your delivery address.
• Standard Delivery : QAR 15 for delivery on the same working day.
• Scheduled Delivery: QAR 20 for any orders scheduled to be delivered or slated for delivery on the next working day.
• Express Delivery: QAR 35 for deliveries within 3-5 hours of order placement.
However, there will be additional fee charged if multiple products from different merchants are choosen in the same order for delivery.
Our customer service team is available throughout the week, all seven days from 7 am to 10 pm. They can be reached at 4406 9008 or via email at firstname.lastname@example.org.
Why QT Souq is the right choice?
In QT Souq you can select products from the 50+ stores in Qatar and get delivered it on the same day on eligible products. Shop from a wide range of products including men's fashion, women's fashion, sports accessories, groceries, home appliances, furniture and many more. You can shop for mobiles and accessories from the top brands such as Apple, Samsung, Huawei, LG, JBL and a many more. You can buy televisions at offer price and get it delivered at your door step. Refrigerators, Washing Machines, Air Conditioners can be bought without visiting the shop without being concerned about shop timings because QT Souq shopping means anytime shopping. You can find the great deals on hot products everyday which you can check in super special deals. SO GRAB IT before you miss it.
Why Online shopping is better?
There is no restriction of accessible hours - Shop when you wish, Anytime, Any day.
Check reviews and ratings of the products before buying. This way you will be getting an better understanding on the product and also you can read the description where you will find the complete details such as functionality, size, dimensions and other features. Your product will be delivered at your door step and if there is any issue with the product avail a free replacement of the same product without hassle. Experience a whole new level of customer service 24/7 for purchases made online and enquiries of the products. You can check discount offers and promotional offers on daily basis on your mobile just by installing the application. Qt-Souq sends you daily notification on the deals and offers on products.
Qatar best deals
One of the best perks of online shopping is deals. It is not possible to go for each and every brand or product and check for the offers available on it. For making things easy for shoppers in doha, qatar we have made a deals of the day section and in that section you will be finding all the best deals of the day which are available going on for the top brands and top products. On Qt-souq you can find our shop section where you can find four different sections Super special deals, Interesting finds, Trending Products and hottest products sections where you can find the hottest deals which are going on in the market in Doha, Qatar. Specifically, in the Trending now section you will find the products which are in trend in the market. You can select products from trending now section. In super special deals you can find the products which are having great discounts and Interesting finds you will find products which are new in the market or innovative kind of products or products at low price. There is an another section called hottest deals where you will find products which quick selling in qt-souq.